During a family outing at an aviation open house, a demonstration flight was postponed unexpectedly. There was no clear reason announced, and people started asking staff if they knew when the show would resume. I pulled up https://volaris.pissedconsumer.com/customer-service.html to ask directly about reschedule notifications and how they handle changes during peak attendance. When I finally got a response that explained their communication process, the group could plan other exhibits without standing in one place.